Shipping & Returns
SHIPPING RATES
Domestic:Free shipping is offered to only customers in India if the order value exceeds ₹ 1500.
International:There is a flat shipping fee of 30 USD for customers outside India (USA), free shipping is only applicable if the order value exceeds 200 USD.
DELIVERY TIME
All domestic orders will take about 3-4 days for delivery from the date of dispatch for “READY TO SHIP” products. Custom orders take 12-14 days to dispatch. International orders take a minimum of 7 days for delivery from the date of dispatch. Further information on the order status can be provided by our customer care upon request.
RETURN AND EXCHANGE POLICIES
30 Days Free Return
We help you exchange for size or available style. NO REFUND
In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a exchange, within 30 days from the date on which these goods are delivered.
Once received, the customer care team will study the need for return or exchange and based on their jurisdiction the exchange will be made possible.
Follow these simple steps to return your purchase by mail
1. On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
2. Pack your return securely, in the original package if possible, and include your completed invoice.
3. Courier the parcel back to us :
Lotus Lane,
10/18, Manikeswari Road,
Kilpauk, Chennai 600010, TamilNadu
M:+ (91) 7299990384
Please note there is No returns on discounted merchandise and custom made products.
TAXES & DUTIES
For Indian Customers Product Prices displayed are inclusive of all taxes and duties.
For International Customers, most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes( if applicable) levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.
